Authorization & Referral Management

Streamlined Processes for Faster Approvals and Better Patient Care

At Vesper Services, we understand that timely authorizations and referral management are critical to both patient outcomes and revenue flow. Our dedicated team handles the full spectrum of prior authorizations and referrals—ensuring that all required documentation is submitted accurately and promptly, minimizing delays and denials.

We support providers by managing the administrative workload, maintaining payer compliance, and improving patient satisfaction with clear, timely communication.


Our Services Include:

Prior Authorization Management

We handle insurance verification and initiate pre-authorization requests for procedures, imaging, medications, and other services—reducing provider burden and speeding up approvals.

Referral Coordination

We manage both incoming and outgoing referrals, ensuring accurate documentation, proper coding, and communication between referring and receiving providers.

Eligibility & Benefit Verification

Before submitting an authorization, we verify patient insurance coverage and ensure services are covered under their plan to reduce rejections.

Document Collection & Submission

We compile all required clinical documents, test results, physician notes, and forms for successful authorization and referral submissions.

Status Tracking & Follow-Up

Our team actively tracks every request and communicates with payers to expedite processing—keeping both patients and providers informed.

Denial Management & Appeals

In case of authorization or referral denials, we identify root causes, resolve documentation issues, and resubmit or appeal as necessary.


Why Vesper Services?

  • HIPAA-Compliant Processes
    We maintain the highest standards of patient data privacy and regulatory compliance in every interaction.

  • Experienced Authorization Specialists
    Our team has extensive experience dealing with major insurance carriers, Medicaid, Medicare, and specialty-specific authorization rules.

  • Faster Turnaround Times
    Our proactive communication and automated systems help reduce delays and improve approval rates.

  • Integrated with Your Workflow
    We work with your EHR/EMR systems and internal team to ensure seamless coordination and documentation accuracy.

  • Specialty-Focused Solutions
    We tailor our services for practices in cardiology, oncology, radiology, orthopedics, primary care, and more.